Solutions Engineer

Saint Paul, MN

Full Time

Mid Level

Vivacity Tech is looking for a Solutions Engineer on our Technical Solutions team to be responsible for providing extensive knowledge to sell software solutions to clients. The Solutions Engineer will work closely with our Sales Team.

This is a hybrid position in St. Paul, MN. You must be located in the St. Paul, MN area. This position is NOT remote.

What will we give you for your hard work:

95-115k Salary, depending on experience
401(k) with generous company match and immediate vesting
Excellent Paid Time Off policy
Up to 80 hours Sick Time per year
96 hours off per year for volunteer opportunities
11 paid holidays per year
Award winning work environment
Development Reimbursement of $1000 per year
Medical, Dental, Vision, and Voluntary Benefits

Our Values drive everything we do:

Carry passion.
Desire excellence.
Keep dreaming.
Build community.
Be Vivacious.

While no day will be completely the same, you will execute daily responsibilities in these various functions:

Conduct client discovery calls with sales representatives
Meet with customers to discuss their hardware and software needs
Strategize with the sales team to create customized solutions
Draft and deliver presentations on targeted products
Provide post-deployment follow-ups with customers
Assist in developing and maintaining relationships with existing customers
Accommodate customers by communicating with the technical solutions team to provide and disseminate information
Act as a reference and resolver for customers with all technical concerns or issues
Support the technology solutions and/or sales team with technical related queries in reference to our systems and applications

Excellent Skills and Abilities

Ability to present ideas in a clean, user-friendly way
Verbal and written communication skills
Technical skills with the ability to troubleshoot and assist and train others
Organizational skills and attention to detail
Time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Extremely proficient with Google Suite or similar software with the ability to learn new or updated software
Ability to work independently

Education and Experience

Bachelor’s degree or equivalent combination of education and experience preferred

Previous work experience as a solutions engineer
Familiarity with business hardware and software systems
Sales, technology, or educational experience preferred

Physical Requirements

Prolonged periods of sitting or standing at a desk and working on a computer
Ability to lift/move up to 20 pounds in accordance with hardware

In alignment with our goal of continuing to create a diverse team, we are strongly encouraging candidates of color to apply.

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We’re on the lookout for vivacious teammates passionate about changing the EdTech industry! Not finding an opening that matches your expertise? Send us your resume with a letter stating why we need you on our team: [email protected]

Solutions Engineer

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